Writing
Articles, blog posts & publications
The human experience of job seeking
Stories from job seekers in UX & tech
Mapping the patient journey
A patient-centered map for better care
Digital innovation transforms therapy for kids
Improving care, wellbeing, and outcomes
The purposes of life and design
Principles of living systems to inform UX & design
Measuring the experience of AI
Finding emergent relevance during interaction
Rethinking culture in design
Methodology for capturing fluid interactions
Conflict in a digital place
How digital architecture shapes collaboration & conflict
